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BP: We'll process claims from all retailers & consumers affected by recalled gas

GasBuddy Blog -- After announcing yesterday that BP is recalling potentially contaminated fuel that was shipped from its Whiting storage terminal (Aug. 13-17) throughout Chicago and Northwest Indiana, BP reiterated that it stands by every gallon of gasoline it sells and is aggressively correcting the problem.

As reported by Senior Petroleum Analyst Patrick DeHaan yesterday, the company has also set up a customer hotline (1-800-333-3991) to manage inquiries, but spokesman Scott Dean said today that he encourages consumers to wait until this afternoon due to heavy call volume. An email address for consumers is also available: bpconsum@bp.com.

If customers bought BP fuel that originated at a storage tank that BP says may have been contaminated...

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Submitted Aug 21, 2012 By: PD

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retired23 Sophomore Author Oakland Posts:237 Points:150,405 Joined:Mar 2012	Message Posted: Aug 27, 2012 7:56:27 PM Ignore retired23 Report Abuse OK.
GasPriceHelp4u Champion Author Dayton Posts:2,692 Points:569,775 Joined:Jul 2008	Message Posted: Aug 27, 2012 6:13:18 AM Ignore GasPriceHelp4u Report Abuse Keep your promise!!!
albert2008 Champion Author Winnipeg Posts:7,357 Points:1,481,985 Joined:Sep 2008	Message Posted: Aug 26, 2012 1:12:07 PM Ignore albert2008 Report Abuse time will tell all
Donatelo Champion Author Dayton Posts:1,124 Points:293,545 Joined:Apr 2011	Message Posted: Aug 26, 2012 10:32:09 AM Ignore Donatelo Report Abuse ok
pfone1847 Champion Author Illinois Posts:3,191 Points:624,555 Joined:Oct 2010	Message Posted: Aug 26, 2012 7:27:28 AM Ignore pfone1847 Report Abuse Mmmhmm
honda0105 Champion Author Tallahassee Posts:18,632 Points:1,610,495 Joined:Nov 2008	Message Posted: Aug 26, 2012 6:22:29 AM Ignore honda0105 Report Abuse hopefully it won't be another Big Pretender story in with BP gives more lip service than true pay.
TCon313 All-Star Author New York Posts:611 Points:587,840 Joined:Mar 2011	Message Posted: Aug 26, 2012 4:35:18 AM Ignore TCon313 Report Abuse Caught red handed on this one, trying to save face by showing how responsible they are.
Donatelo Champion Author Dayton Posts:1,124 Points:293,545 Joined:Apr 2011	Message Posted: Aug 25, 2012 9:35:09 AM Ignore Donatelo Report Abuse ok
albert2008 Champion Author Winnipeg Posts:7,357 Points:1,481,985 Joined:Sep 2008	Message Posted: Aug 25, 2012 8:02:22 AM Ignore albert2008 Report Abuse good will
pfone1847 Champion Author Illinois Posts:3,191 Points:624,555 Joined:Oct 2010	Message Posted: Aug 25, 2012 6:45:26 AM Ignore pfone1847 Report Abuse sure they will
honda0105 Champion Author Tallahassee Posts:18,632 Points:1,610,495 Joined:Nov 2008	Message Posted: Aug 24, 2012 11:11:25 PM Ignore honda0105 Report Abuse good luck w/ getting money out of BP...
gravityhurts Champion Author North Carolina Posts:4,098 Points:938,480 Joined:Sep 2008	Message Posted: Aug 23, 2012 5:12:25 PM Ignore gravityhurts Report Abuse well thanks BP!
sparky808 Champion Author Honolulu Posts:3,008 Points:599,685 Joined:Sep 2011	Message Posted: Aug 23, 2012 12:21:19 PM Ignore sparky808 Report Abuse old post
rats3 Champion Author Toronto Posts:66,900 Points:2,152,130 Joined:Jun 2007	Message Posted: Aug 22, 2012 11:33:28 PM Ignore rats3 Report Abuse BP to the rescue! HELP!!!!
rats3 Champion Author Toronto Posts:66,900 Points:2,152,130 Joined:Jun 2007	Message Posted: Aug 22, 2012 11:33:28 PM Ignore rats3 Report Abuse BP to the rescue! HELP!!!!
GOBUTLER Champion Author Indianapolis Posts:1,425 Points:390,585 Joined:Dec 2011	Message Posted: Aug 22, 2012 9:39:43 PM Ignore GOBUTLER Report Abuse Interesting...
Pete12 Champion Author Albany Posts:4,878 Points:1,645,955 Joined:Nov 2005	Message Posted: Aug 22, 2012 5:28:59 PM Ignore Pete12 Report Abuse Crap Happens!
SkooterG Champion Author Phoenix Posts:1,359 Points:329,335 Joined:May 2012	Message Posted: Aug 22, 2012 2:36:33 PM Ignore SkooterG Report Abuse Good on BP for 'handling' this, but how the heck did they let contaminated gasoline out in the first place?
Goody2317 All-Star Author Wilmington Posts:680 Points:620,005 Joined:Jun 2008	Message Posted: Aug 22, 2012 2:33:27 PM Ignore Goody2317 Report Abuse Other companies would have just left the retailers hanging. At least they are willing to help them.
Stevedog Champion Author Michigan Posts:3,858 Points:1,946,870 Joined:Jul 2006	Message Posted: Aug 22, 2012 2:18:48 PM Ignore Stevedog Report Abuse Process and pay are separate issues
caddilac Champion Author Ontario Posts:16,611 Points:2,141,430 Joined:Apr 2007	Message Posted: Aug 22, 2012 2:11:03 PM Ignore caddilac Report Abuse Nothing new here.
THX138 Champion Author San Francisco Posts:2,565 Points:1,015,880 Joined:Apr 2010	Message Posted: Aug 22, 2012 2:04:41 PM Ignore THX138 Report Abuse $ = :-D
ace12012 Champion Author Phoenix Posts:1,675 Points:325,885 Joined:Apr 2012	Message Posted: Aug 22, 2012 2:02:36 PM Ignore ace12012 Report Abuse read it before.
Ebaz Champion Author Oklahoma City Posts:3,251 Points:716,285 Joined:Apr 2011	Message Posted: Aug 22, 2012 2:00:21 PM Ignore Ebaz Report Abuse Do the right thing BP.
repeater1 Champion Author Topeka Posts:8,308 Points:2,366,795 Joined:Oct 2005	Message Posted: Aug 22, 2012 1:59:43 PM Ignore repeater1 Report Abuse Given their past history it is surprising to see them owning up to their shortfalls. Good for them.
jpj23 Champion Author Los Angeles Posts:5,715 Points:1,100,675 Joined:Jul 2008	Message Posted: Aug 22, 2012 1:59:07 PM Ignore jpj23 Report Abuse BP can't seem to get it right lately. At least they are owning up to the latest goof and actively trying to fix it.
svspyda Champion Author San Jose Posts:1,678 Points:340,935 Joined:May 2012	Message Posted: Aug 22, 2012 1:55:39 PM Ignore svspyda Report Abuse good
jeffoasisfuels Rookie Author Los Angeles Posts:69 Points:28,910 Joined:Jul 2012	Message Posted: Aug 22, 2012 1:53:41 PM Ignore jeffoasisfuels Report Abuse ok
CISA Champion Author Orange County Posts:5,951 Points:1,399,965 Joined:Dec 2006	Message Posted: Aug 22, 2012 1:46:34 PM Ignore CISA Report Abuse another Gas Buddy repeat article
vcsuksu21 Champion Author Oklahoma City Posts:2,478 Points:707,980 Joined:Dec 2010	Message Posted: Aug 22, 2012 1:46:30 PM Ignore vcsuksu21 Report Abuse ok
oldiesman Champion Author New York Posts:6,437 Points:2,195,760 Joined:May 2006	Message Posted: Aug 22, 2012 1:45:32 PM Ignore oldiesman Report Abuse BP at it again?
txrojo2005 All-Star Author Austin Posts:767 Points:480,475 Joined:May 2011	Message Posted: Aug 22, 2012 1:44:38 PM Ignore txrojo2005 Report Abuse At least they are trying to do the right thing.
RoLleRKoaSTeR All-Star Author Louisville Posts:973 Points:468,535 Joined:Feb 2006	Message Posted: Aug 22, 2012 1:39:06 PM Ignore RoLleRKoaSTeR Report Abuse [WOW! Old news is so exciting!.jpg]
HoosierDaddyKY Champion Author Kentucky Posts:1,277 Points:298,135 Joined:Dec 2011	Message Posted: Aug 22, 2012 1:38:24 PM Ignore HoosierDaddyKY Report Abuse Time to have all cars run on biodiesel made from restaurant grease. The exhaust smells like McDonalds french fries! ....mmmm, french fries!...(Spoken in Homer Simpson's voice)
hallows Champion Author St. Louis Posts:4,703 Points:2,805,595 Joined:Jun 2004	Message Posted: Aug 22, 2012 1:37:25 PM Ignore hallows Report Abuse Old news!
Thadius330 Veteran Author San Antonio Posts:403 Points:90,820 Joined:Aug 2012	Message Posted: Aug 22, 2012 1:37:23 PM Ignore Thadius330 Report Abuse olddd
bullfrog69 Champion Author Texas Posts:2,304 Points:835,010 Joined:Nov 2009	Message Posted: Aug 22, 2012 1:35:12 PM Ignore bullfrog69 Report Abuse OlD, Old, Old, OLd, Old, Old, Old, Old, Old, Old, Old, Get the point? OLD, old, Old, Old, Old, Old, Old, Get the point yet? Old, Old, Old, Old, Old,Old!
abacus44 Champion Author Toms River Posts:3,485 Points:749,465 Joined:Jan 2011	Message Posted: Aug 22, 2012 1:32:56 PM Ignore abacus44 Report Abuse Lets get some fresh news up here.
bigdipperMS Champion Author Mississippi Posts:1,522 Points:538,725 Joined:Apr 2011	Message Posted: Aug 22, 2012 1:32:20 PM Ignore bigdipperMS Report Abuse Too bad. BP needed this to happen like a hole in the head.
jtfftj Champion Author New Hampshire Posts:2,181 Points:1,250,030 Joined:Sep 2005	Message Posted: Aug 22, 2012 1:31:33 PM Ignore jtfftj Report Abuse Old news.
rick_evans Champion Author Boston Posts:3,729 Points:1,034,685 Joined:Aug 2005	Message Posted: Aug 22, 2012 1:21:46 PM Ignore rick_evans Report Abuse ok
Agabel Champion Author Colorado Springs Posts:2,580 Points:1,160,460 Joined:Aug 2005	Message Posted: Aug 22, 2012 1:21:27 PM Ignore Agabel Report Abuse more problems for BP
Asbury09 Champion Author Iowa Posts:7,218 Points:1,531,280 Joined:Jan 2009	Message Posted: Aug 22, 2012 1:16:43 PM Ignore Asbury09 Report Abuse yesterdays news
Double_Golden Champion Author San Francisco Posts:2,570 Points:606,585 Joined:Aug 2011	Message Posted: Aug 22, 2012 1:16:29 PM Ignore Double_Golden Report Abuse yes, BP will paid you off with the problem, but they will rise the gas prices to got back the money their pay you, smart ha....
RAC110 Champion Author Massachusetts Posts:5,954 Points:1,852,620 Joined:Mar 2003	Message Posted: Aug 22, 2012 1:13:40 PM Ignore RAC110 Report Abuse you will go through a lot of crap to get any help at all and then very little will be done like the gulf
TelsaOR Champion Author Oregon Posts:3,566 Points:733,965 Joined:Jan 2011	Message Posted: Aug 22, 2012 1:11:54 PM Ignore TelsaOR Report Abuse Yesterday's post.
suzyq2007 Champion Author Dallas Posts:7,174 Points:1,651,900 Joined:Oct 2007	Message Posted: Aug 22, 2012 1:10:05 PM Ignore suzyq2007 Report Abuse and the price will go up again
AuntJaime Champion Author New Jersey Posts:2,869 Points:401,310 Joined:May 2011	Message Posted: Aug 22, 2012 1:09:13 PM Ignore AuntJaime Report Abuse ok
garman87 Champion Author Austin Posts:3,258 Points:2,374,530 Joined:Aug 2005	Message Posted: Aug 22, 2012 1:08:42 PM Ignore garman87 Report Abuse What a mess. Glad there is no BP's around here.
toytech3 All-Star Author Chicago Posts:917 Points:610,820 Joined:Mar 2011	Message Posted: Aug 22, 2012 1:07:41 PM Ignore toytech3 Report Abuse Ya right