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BP: We'll process claims from all retailers & consumers affected by recalled gas

GasBuddy Blog -- After announcing yesterday that BP is recalling potentially contaminated fuel that was shipped from its Whiting storage terminal (Aug. 13-17) throughout Chicago and Northwest Indiana, BP reiterated that it stands by every gallon of gasoline it sells and is aggressively correcting the problem.

As reported by Senior Petroleum Analyst Patrick DeHaan yesterday, the company has also set up a customer hotline (1-800-333-3991) to manage inquiries, but spokesman Scott Dean said today that he encourages consumers to wait until this afternoon due to heavy call volume. An email address for consumers is also available: bpconsum@bp.com.

If customers bought BP fuel that originated at a storage tank that BP says may have been contaminated...


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Submitted Aug 21, 2012 By: PD
Category: GasBuddy Official Blog > Topics Add to favorite topics   Post new topicPost New Topic
Author Topic: BP: We'll process claims from all retailers & consumers affected by recalled gas Back to Topics
REPLIES (newest first) Post a Reply
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retired23
Sophomore Author Oakland

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Message Posted: Aug 27, 2012 7:56:27 PM

OK.
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GasPriceHelp4u
Champion Author Dayton

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Message Posted: Aug 27, 2012 6:13:18 AM

Keep your promise!!!
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albert2008
Champion Author Winnipeg

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Message Posted: Aug 26, 2012 1:12:07 PM

time will tell all
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Donatelo
Champion Author Dayton

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Message Posted: Aug 26, 2012 10:32:09 AM

ok
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pfone1847
Champion Author Illinois

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Message Posted: Aug 26, 2012 7:27:28 AM

Mmmhmm
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honda0105
Champion Author Tallahassee

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Message Posted: Aug 26, 2012 6:22:29 AM

hopefully it won't be another Big Pretender story in with BP gives more lip service than true pay.
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TCon313
All-Star Author New York

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Message Posted: Aug 26, 2012 4:35:18 AM

Caught red handed on this one, trying to save face by showing how responsible they are.
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Donatelo
Champion Author Dayton

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Message Posted: Aug 25, 2012 9:35:09 AM

ok
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albert2008
Champion Author Winnipeg

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Message Posted: Aug 25, 2012 8:02:22 AM

good will
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pfone1847
Champion Author Illinois

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Message Posted: Aug 25, 2012 6:45:26 AM

sure they will
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honda0105
Champion Author Tallahassee

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Message Posted: Aug 24, 2012 11:11:25 PM

good luck w/ getting money out of BP...
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gravityhurts
Champion Author North Carolina

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Message Posted: Aug 23, 2012 5:12:25 PM

well thanks BP!
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sparky808
Champion Author Honolulu

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Message Posted: Aug 23, 2012 12:21:19 PM

old post
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rats3
Champion Author Toronto

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Message Posted: Aug 22, 2012 11:33:28 PM

BP to the rescue! HELP!!!!
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rats3
Champion Author Toronto

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Message Posted: Aug 22, 2012 11:33:28 PM

BP to the rescue! HELP!!!!
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GOBUTLER
Champion Author Indianapolis

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Message Posted: Aug 22, 2012 9:39:43 PM

Interesting...
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Pete12
Champion Author Albany

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Message Posted: Aug 22, 2012 5:28:59 PM

Crap Happens!
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SkooterG
Champion Author Phoenix

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Message Posted: Aug 22, 2012 2:36:33 PM

Good on BP for 'handling' this, but how the heck did they let contaminated gasoline out in the first place?
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Goody2317
All-Star Author Wilmington

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Message Posted: Aug 22, 2012 2:33:27 PM

Other companies would have just left the retailers hanging. At least they are willing to help them.
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Stevedog
Champion Author Michigan

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Message Posted: Aug 22, 2012 2:18:48 PM

Process and pay are separate issues
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caddilac
Champion Author Ontario

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Message Posted: Aug 22, 2012 2:11:03 PM


Nothing new here.
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THX138
Champion Author San Francisco

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Message Posted: Aug 22, 2012 2:04:41 PM

$ = :-D
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ace12012
Champion Author Phoenix

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Message Posted: Aug 22, 2012 2:02:36 PM

read it before.
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Ebaz
Champion Author Oklahoma City

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Message Posted: Aug 22, 2012 2:00:21 PM

Do the right thing BP.
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repeater1
Champion Author Topeka

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Message Posted: Aug 22, 2012 1:59:43 PM

Given their past history it is surprising to see them owning up to their shortfalls. Good for them.
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jpj23
Champion Author Los Angeles

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Message Posted: Aug 22, 2012 1:59:07 PM

BP can't seem to get it right lately. At least they are owning up to the latest goof and actively trying to fix it.
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svspyda
Champion Author San Jose

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Message Posted: Aug 22, 2012 1:55:39 PM

good
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jeffoasisfuels
Rookie Author Los Angeles

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Message Posted: Aug 22, 2012 1:53:41 PM

ok
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CISA
Champion Author Orange County

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Message Posted: Aug 22, 2012 1:46:34 PM

another Gas Buddy repeat article
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vcsuksu21
Champion Author Oklahoma City

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Message Posted: Aug 22, 2012 1:46:30 PM

ok
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oldiesman
Champion Author New York

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Message Posted: Aug 22, 2012 1:45:32 PM

BP at it again?
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txrojo2005
Champion Author Austin

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Message Posted: Aug 22, 2012 1:44:38 PM

At least they are trying to do the right thing.
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RoLleRKoaSTeR
Champion Author Louisville

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Message Posted: Aug 22, 2012 1:39:06 PM

[WOW! Old news is so exciting!.jpg]
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HoosierDaddyKY
Champion Author Kentucky

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Message Posted: Aug 22, 2012 1:38:24 PM

Time to have all cars run on biodiesel made from restaurant grease. The exhaust smells like McDonalds french fries! ....mmmm, french fries!...(Spoken in Homer Simpson's voice)
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hallows
Champion Author St. Louis

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Message Posted: Aug 22, 2012 1:37:25 PM

Old news!
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Thadius330
Veteran Author San Antonio

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Message Posted: Aug 22, 2012 1:37:23 PM

olddd
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bullfrog69
Champion Author Texas

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Message Posted: Aug 22, 2012 1:35:12 PM

OlD, Old, Old, OLd, Old, Old, Old, Old, Old, Old, Old, Get the point? OLD, old, Old, Old, Old, Old, Old, Get the point yet? Old, Old, Old, Old, Old,Old!
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abacus44
Champion Author Toms River

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Message Posted: Aug 22, 2012 1:32:56 PM

Lets get some fresh news up here.
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bigdipperMS
Champion Author Mississippi

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Message Posted: Aug 22, 2012 1:32:20 PM

Too bad. BP needed this to happen like a hole in the head.
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jtfftj
Champion Author New Hampshire

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Message Posted: Aug 22, 2012 1:31:33 PM

Old news.
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rick_evans
Champion Author Boston

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Message Posted: Aug 22, 2012 1:21:46 PM

ok
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Agabel
Champion Author Colorado Springs

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Message Posted: Aug 22, 2012 1:21:27 PM

more problems for BP
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Asbury09
Champion Author Iowa

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Message Posted: Aug 22, 2012 1:16:43 PM

yesterdays news
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Double_Golden
Champion Author San Francisco

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Message Posted: Aug 22, 2012 1:16:29 PM

yes, BP will paid you off with the problem, but they will rise the gas prices to got back the money their pay you, smart ha....
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RAC110
Champion Author Massachusetts

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Message Posted: Aug 22, 2012 1:13:40 PM

you will go through a lot of crap to get any help at all and then very little will be done like the gulf
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TelsaOR
Champion Author Oregon

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Message Posted: Aug 22, 2012 1:11:54 PM

Yesterday's post.
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suzyq2007
Champion Author Dallas

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Message Posted: Aug 22, 2012 1:10:05 PM

and the price will go up again
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AuntJaime
Champion Author New Jersey

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Message Posted: Aug 22, 2012 1:09:13 PM

ok
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garman87
Champion Author Austin

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Message Posted: Aug 22, 2012 1:08:42 PM

What a mess. Glad there is no BP's around here.
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toytech3
All-Star Author Chicago

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Message Posted: Aug 22, 2012 1:07:41 PM

Ya right
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