Not Logged In Log In   Sign Up   Points Leaders
Follow Us    11:22 PM

GasBuddy News Article

33
votes
Why Consumer Reports and J.D. Power Are So Different

NY Times -- When Consumer Reports issued its 2012 Annual Auto Reliability Survey on Monday, the big news was that Ford had slid once again in the rankings, coming to rest in 27th place out of 28 brands included in the analysis.

That news also placed a focus on Jaguar, which was at the bottom of the list for the second consecutive year.

It all seemed so clear, unless one was also familiar with several studies done by J.D. Power & Associates, the market research firm.

Then one might say: “Wait a minute. I thought Jaguar had done well recently.”

And it had done well in one of those studies. The J.D. Power 2012 Initial Quality Study put Jaguar in the No. 2 spot (tied with Porsche) just behind the first-place Lexus.

If that seems puzzling in light of the Consumer Reports study, it can also seem strang


Read the Full Article

Submitted Oct 31, 2012 By: TruthMatters
Category: Daily News Article Discussions > Topics Add to favorite topics  
Author Topic: Why Consumer Reports and J.D. Power Are So Different Back to Topics
REPLIES (newest first) Post a Reply
remay
Champion Author Houston

Posts:9,980
Points:2,881,140
Joined:May 2006
Message Posted: Nov 1, 2012 7:35:10 AM

I never TRIED to compare them. Why WOULD someone? One is a REAL-world scenario, the other is .... who knows what.
blupupher
Champion Author Houston

Posts:6,749
Points:1,502,230
Joined:Feb 2011
Message Posted: Nov 1, 2012 7:28:13 AM

different set of statistics.
virostek
Veteran Author Virginia

Posts:423
Points:90,285
Joined:Oct 2012
Message Posted: Nov 1, 2012 7:04:04 AM

I thought JD powers is an advertisement and was created by ad men to sell cars?
clermont40miles
Champion Author Cincinnati

Posts:14,656
Points:2,541,850
Joined:Apr 2008
Message Posted: Oct 31, 2012 10:55:56 PM

Intended audience plays a large part of these reports. Different viewpoints and purposes.

I don't pay attention to any of them.
camaro_man
Champion Author Kitchener-Waterloo

Posts:5,472
Points:1,381,995
Joined:Jun 2010
Message Posted: Oct 31, 2012 8:49:59 PM

all who pays the most
elhefe2003
Sophomore Author New Orleans

Posts:136
Points:27,580
Joined:Oct 2012
Message Posted: Oct 31, 2012 8:44:07 PM

This just shows you when you go to make a large purchase do your homework. Look at it from all sides. Not just one source.
sillywagon
Champion Author New York

Posts:20,685
Points:2,216,145
Joined:Oct 2008
Message Posted: Oct 31, 2012 8:43:37 PM

Sounds like Consumer Reports does a better analysis. J.D. Power? What? Do they expect car owners to only own a car for 90 days?
rjhenn
Champion Author Des Moines

Posts:29,746
Points:2,963,520
Joined:Aug 2005
Message Posted: Oct 31, 2012 6:59:16 PM

As usual, most posters don't even bother to read the article.

And some are just posting for points, cluttering the topic up with noise.

From the General Forum Guidelines: Please keep your points earning posts in the Just For Fun forum.

[Edited by: rjhenn at 10/31/2012 8:00:28 PM EST]
bwatchingu
Champion Author Arkansas

Posts:4,934
Points:1,375,500
Joined:Jan 2009
Message Posted: Oct 31, 2012 5:55:35 PM

hmmm
trekmanKY
Champion Author Kentucky

Posts:4,170
Points:1,101,100
Joined:Mar 2012
Message Posted: Oct 31, 2012 5:39:35 PM

I see! I think!
scubadaniel
Champion Author Dayton

Posts:4,514
Points:1,456,470
Joined:Jan 2011
Message Posted: Oct 31, 2012 5:31:34 PM

Companies know how to game the system.
voyagerkim
All-Star Author Los Angeles

Posts:625
Points:591,885
Joined:Oct 2011
Message Posted: Oct 31, 2012 5:31:33 PM

Guess Ford forgot to "grease" Consumer's palms!
PoohMcGoo
Champion Author Alabama

Posts:3,875
Points:1,441,745
Joined:Dec 2010
Message Posted: Oct 31, 2012 5:27:31 PM

Sounds like JD is full of crap.
shea33
Champion Author Pensacola

Posts:5,539
Points:1,306,520
Joined:Oct 2011
Message Posted: Oct 31, 2012 5:20:58 PM

it's whoever is paying the bills
ramshot412
Champion Author Riverside

Posts:23,209
Points:3,184,560
Joined:Apr 2004
Message Posted: Oct 31, 2012 5:11:30 PM

Okay.
032946
Champion Author Twin Cities

Posts:23,135
Points:4,784,690
Joined:Oct 2001
Message Posted: Oct 31, 2012 5:08:21 PM

OK
silvershark69
Champion Author Minnesota

Posts:4,121
Points:1,144,845
Joined:Dec 2011
Message Posted: Oct 31, 2012 5:07:17 PM

I take their reports with a grain of salt, and not much more. Consumer Reports I have read on other topics and again I go OK and thats it.
mycar2
Champion Author Akron

Posts:4,901
Points:3,096,325
Joined:Apr 2004
Message Posted: Oct 31, 2012 5:05:55 PM

most people don't even look at the ratings, they go with the car they like
oppdetcon
Champion Author Ottawa

Posts:3,630
Points:1,230,835
Joined:Feb 2011
Message Posted: Oct 31, 2012 5:05:14 PM

OK
SUPERQUACK
Champion Author Sacramento

Posts:6,457
Points:2,558,480
Joined:Jun 2007
Message Posted: Oct 31, 2012 5:04:24 PM

GOT IT
medic319
All-Star Author Akron

Posts:756
Points:668,700
Joined:Mar 2012
Message Posted: Oct 31, 2012 5:02:57 PM

Abk is right... Different metrics.
arcaneradio
Champion Author Michigan

Posts:3,012
Points:593,085
Joined:Dec 2010
Message Posted: Oct 31, 2012 4:55:47 PM

k
abk
Champion Author Utah

Posts:3,939
Points:1,365,125
Joined:Jan 2010
Message Posted: Oct 31, 2012 4:55:30 PM

Different metrics.
ttfn5tigger
Champion Author Indianapolis

Posts:4,958
Points:1,157,275
Joined:Apr 2011
Message Posted: Oct 31, 2012 4:55:12 PM

highest bidder gets what they want printed.
merlinMalo
Champion Author San Antonio

Posts:3,224
Points:1,254,575
Joined:Jun 2011
Message Posted: Oct 31, 2012 4:52:27 PM

OK
splitrman
Champion Author Victoria

Posts:4,232
Points:1,067,410
Joined:Jun 2012
Message Posted: Oct 31, 2012 4:49:47 PM

It shows how important it is to do your research and know where the researchers interests are.
ESCORT6768
Champion Author Iowa

Posts:2,080
Points:813,845
Joined:Sep 2005
Message Posted: Oct 31, 2012 4:48:44 PM

I never use them. Probably should do some research, but for the past ten years I have the dealer let me know when this one family trades. Car usually has less then 20,000 on them and complete maintenance records including fuel record. I talk to the previous owner and so far I have been very pleased with the cars I buy.
bobsalwaysmt
Champion Author Long Island

Posts:6,027
Points:332,180
Joined:Oct 2007
Message Posted: Oct 31, 2012 4:47:00 PM

Figures lie & liars figure
Ken2OD
Champion Author Grand Rapids

Posts:12,211
Points:2,737,170
Joined:Dec 2005
Message Posted: Oct 31, 2012 4:46:53 PM

My pocketbook won't even allow me to think about a JAG!
Voltus
Champion Author Miami

Posts:11,562
Points:2,294,035
Joined:May 2005
Message Posted: Oct 31, 2012 4:46:05 PM

BS... safest and best SUV all times: Ford Explorer
aarrrt
Champion Author San Diego

Posts:9,576
Points:2,375,595
Joined:May 2008
Message Posted: Oct 31, 2012 4:45:32 PM

Statistics at work, nothing more.
FOURXFOUR
Champion Author Boston

Posts:4,159
Points:1,715,745
Joined:Aug 2005
Message Posted: Oct 31, 2012 4:42:08 PM

wow
TelsaOR
Champion Author Oregon

Posts:3,596
Points:740,215
Joined:Jan 2011
Message Posted: Oct 31, 2012 4:40:43 PM

On a survey the first question asked of the company, is what result do you want? the same for statistics.
roland1971
Champion Author Virginia

Posts:4,605
Points:1,097,865
Joined:Mar 2012
Message Posted: Oct 31, 2012 4:39:34 PM

ok
rski
Sophomore Author Massachusetts

Posts:149
Points:1,136,835
Joined:May 2006
Message Posted: Oct 31, 2012 4:36:48 PM

...marketing.
Straitliner
Champion Author Illinois

Posts:4,815
Points:1,005,905
Joined:Sep 2012
Message Posted: Oct 31, 2012 4:35:54 PM

I dont use either one. Waste of time.
Bobmilan
Champion Author Louisville

Posts:4,454
Points:1,228,855
Joined:Sep 2011
Message Posted: Oct 31, 2012 4:35:41 PM

Great article. Kinda like differnece between Fox and major networks on news. You need to know their bias.

Cheers.
gumbyrex
Champion Author Fresno

Posts:6,507
Points:1,531,905
Joined:Mar 2011
Message Posted: Oct 31, 2012 4:29:08 PM

Great information to have for consumers who are considering purchasing a vehicle. The more information available to a consumer,the more it increases the chance the consumer will make a purchasing decision he/she can live with.
hibsaw
Champion Author Mississippi

Posts:11,303
Points:2,456,640
Joined:Feb 2008
Message Posted: Oct 31, 2012 4:29:01 PM

The ones that passes the most money under the table get the best reviews.
ntass1
Champion Author Edmonton

Posts:7,025
Points:1,501,580
Joined:May 2011
Message Posted: Oct 31, 2012 4:26:51 PM

the more you know the less you know?
snell snail
Champion Author Atlanta

Posts:5,462
Points:3,239,440
Joined:Feb 2004
Message Posted: Oct 31, 2012 4:26:15 PM

...because they are 'funded' by different, divergent sources....duh
waynemustang
Champion Author Indiana

Posts:9,131
Points:2,396,460
Joined:Nov 2006
Message Posted: Oct 31, 2012 4:21:57 PM

Informative.
heysailor
Champion Author Pittsburgh

Posts:12,805
Points:3,103,440
Joined:Mar 2006
Message Posted: Oct 31, 2012 4:20:40 PM

This comes from the suits pushing things into production before they're ready. Driven a Ford lately?
SavinOnFuel
Champion Author Gary

Posts:2,019
Points:1,860,545
Joined:Nov 2007
Message Posted: Oct 31, 2012 4:16:25 PM

Any story can be spun but the spin-meisters
KillChain
Champion Author Albuquerque

Posts:6,003
Points:2,238,580
Joined:Jun 2006
Message Posted: Oct 31, 2012 4:16:08 PM

It still comes down to the car consumer doing their research.
frugalking
Champion Author Twin Cities

Posts:1,067
Points:218,445
Joined:Mar 2010
Message Posted: Oct 31, 2012 4:12:04 PM

Okay.
Caribou2011
Champion Author Ohio

Posts:6,672
Points:1,491,785
Joined:Feb 2011
Message Posted: Oct 31, 2012 4:11:04 PM

J.D. Power takes money for advertising, consumer reports does not.
belladog
Champion Author Mobile

Posts:4,179
Points:1,477,880
Joined:May 2007
Message Posted: Oct 31, 2012 4:07:19 PM

ok
RAC110
Champion Author Massachusetts

Posts:7,195
Points:2,123,870
Joined:Mar 2003
Message Posted: Oct 31, 2012 4:06:57 PM

so when buying look at both
srchr
Champion Author San Jose

Posts:10,446
Points:2,379,890
Joined:Apr 2008
Message Posted: Oct 31, 2012 4:04:03 PM

pick and choose
BeatOPEC
Champion Author Indianapolis

Posts:1,539
Points:368,910
Joined:Apr 2011
Message Posted: Oct 31, 2012 4:03:17 PM

I had no idea of the differences. Good to know.
Post a reply Back to Topics